"Our AI can lower call handling time by 15% and improve outcomes for customer support agents by 40%,"Gopalan shared.

Microsoft is expanding Azure AI Services with new GPT-4o Mini audio models. These enable more efficient deployment of speech-to-text and text-to-speech ...

The integration will provide customers with unmatched compliant audio recording, AI-powered voice analytics, and the most robust end-to-end digital communications and intelligence platform.

Gift buying and date expenses for Valentine’s Day may reach new heights as Americans plan to spend more than ever on loved ...

8x8 Work supports 23 different desk phones from brands such as Poly, Panasonic, and Yealink. The system even works with ATA ...

This latest funding triples ElevenLabs' valuation to $3.3 billion, bringing its total funding to $281 million since its ...

By staying ahead of these trends, businesses can position themselves for success in an increasingly competitive digital ...

The video platform company plans to use Suki’s AI engine to generate clinical notes and incorporate AI capabilities into its ...

A federal judge ruled that these investigations had a chilling effect on VOA, and that Pack and his team had violated journalists’ constitutional right to freedom of speech. Investigators for ...

In the 30-minute speech in the Capitol Rotunda, he promised a "tide of change" and salvation from what he said was the "decline" brought on by the policies of his predecessor, former President Joe ...

"From this moment on, America's decline is over," he said. Watch Mr. Trump's speech in the player above.

Republic Day, celebrated every January 26, marks the day the Indian Constitution came into effect, transforming India into a republic. This day honors the struggle for independence and celebrates ...