Party City is closing down all of its stores, ending nearly 40 years in business, CNN has learned. CEO Barry Litwin told ...

The Container Store — once the premier hub for all things storage and organization — filed for bankruptcy amid mounting debt.

Nordstrom announced on Monday that it will become a private company after it agreed to a buyout deal valued at roughly $6.25 ...

Thirty-six percent of Americans planned to shop for gifts this holiday season on Chinese online marketplaces such as Temu and Shein, a new survey from e-commerce marketing platform Omnisend found. The ...

More than 4,500 new stores have opened this year, and while this growth is a testament to retail's resilience, it brings a series of complexities for store leaders to manage. Whether you're overseeing ...

As the holiday shopping season gathers pace, retailers are working extra hard to satisfy increased customer demand. There’s a strong emphasis on in-store teams, but contact center agents are also ...

The holiday season is here, which means consumers are ready to spend. Every dollar spent inevitably leads to more customer service inquiries, whether travel, clothes or gifts. Given that the human ...

The holiday season has always been an important time for brands to attract shoppers and drive sales. Black Friday is the kickoff to the holiday shopping season. This time of the year always presents a ...

For e-commerce retailers, the holiday season is more than just a busy period — it’s a high-stakes test of their tax compliance systems. With sales spiking across channels and jurisdictions, a minor ...