It WAS very high but I paid it. The first "normal" bill, without any new-service charges was also high, higher than what I had on the written quote. US Cellular padded the plan charges.

The study provides a competitive benchmark to measure customer advocacy and loyalty; identify improvement initiatives; and compare wireless carrier performance across the United States. Full-service ...

The J.D. Power U.S. Business Wireless Customer Satisfaction Study SM measures overall satisfaction of business customers with their current wireless service provider. Various business sizes are taken ...