Great customer experiences start with human connection, and technology should enhance, not replace these interactions.

Make a difference Examine how to take strategy further by innovating and maintaining advantage in a rapidly shifting environment. Rethink your value propositions, identify unmet customer needs, and ...

This article outlines 4 financial strategies to maximize small business value before putting it on ... It's easier and up to five times cheaper to retain customers than acquire them.

Voyantis, a startup that uses AI to help companies predict lifetime customer value, has secured $41 million in new equity ...

Examine how to take strategy further by innovating and maintaining advantage in a rapidly shifting environment. Rethink your value propositions, identify unmet customer needs, and restructure business ...