A fashion brand has been called out for holding a lavish influencer trip to Coachella as customers have allegedly been left ...

How thoroughly and frequently does your company track comments left by clients? Knowing what to do when a negative review or ...

A 76-year-old customer withdrew R1 million from his bank after repeated failures to address his complaints regarding ...

It surveyed 5,000 Indian consumers and 204 Indian customer service agents. As many as 80 per cent of Indian consumers now rely on AI chatbots for essential services like checking complaint statuses ...

I called VRBO customer service and was told for several weeks that they would try to reach the owner. After several weeks, I had to request multiple times for a supervisor phone call. When I did ...

as a local competitor with very good infrastructure service and very good customer service reviews had me considering a switch due to some very competitive pricing. Frontier again stepped up to ...

Other complaints have ranged from potential resident ... acknowledges that how the land bank handles customer service "has been a topic of great concern" for the Detroit City Council.

Financial Services and Pensions Ombudsman case studies illuminating for anyone considering lodging a complaint ...

(Image/PTI) Reserve Bank of India (RBI) Governor Sanjay Malhotra has a good reason to worry about the quality of customer service at Indian banks. The number of complaints under the RBI’s ...

It surveyed 5,000 Indian consumers and 204 Indian customer service agents. As many as 80 per cent of Indian consumers now rely on AI chatbots for essential services like checking complaint ...