Starbucks is about to make visitors buy something to use the bathroom or get free water. Some workers say the plans might not ...

Starbucks (SBUX) is making big changes in the name of safety. In lieu of its 2018-era goal to become the “third place” where people hang out, Starbucks has a new “Coffeehouse Code of Conduct.” This ...

Starbucks introduces panic buttons and conflict de-escalation training to address customer behavior in U.S. stores.

Starbucks ended a 7-year-old policy that invited anyone to hang out in its stores or use its restrooms, regardless of whether ...

Starbucks' policy requiring purchases in order to use restrooms or hang out at the coffee shops began today. The chain's free ...

Starbucks opened the can when it said last week it was reversing a 7-year-old policy that invited anyone to hang out in its ...

On his Starbucks runs in Los Angeles and San Diego, Gargiulo said he was pleasantly surprised to see three of these tactics ...

Starbucks just might be suffering from its own success. For decades, the worldwide brand has championed coffee shops as ...

The condiment bar is coming back, and diners will get unlimited free refills of iced or hot coffee whether they’re rewards ...

Starbucks said the decision aims to address concerns about disruptive behavior while maintaining a welcoming environment for ...

Starbucks’ decision to restrict its restrooms to paying customers has flushed out a wider problem: a patchwork of restroom policies that has left Americans confused and divided over who gets to ...